Delivery Terms

HOW MUCH DOES SHIPPING COST?
 
We offer Free shipping on all orders.
 
WHERE DO WE DELIVER?
 
We provide worldwide shipping.
 
HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
On average, merchandise is produced and shipped from our facility 1-3 business days after purchase.
Transit time: 5-10 day’s
 

One-day shipping in the United States

We are excited to offer one-day shipping for our customers within the United States! Enjoy the convenience and speed of receiving your orders the very next day.

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
 
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
At embroiderykeep.com, we utilize email as our primary method of delivering purchased items.
 
During our operating hours, including weekends, the activation codes you’ve purchased will be promptly emailed to your registered email address within 30 minutes.
 
However, if your purchase is made outside of our operating hours, delivery may be delayed until the following morning.
 
To ensure you receive your purchase without any issues, please check your spam or junk mail folder in case our email gets filtered.
 
Additionally, kindly verify that your payment has been successfully completed to avoid any delays.
 
Should we require further information or encounter any discrepancies, we will promptly reach out to you via email.
 
WILL I BE CHARGED VAT TAXES?
 

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
 

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.